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Serving Brooklyn and nearby cities Mon–Fri: 8 AM–8 PM · Requests accepted 24/7 · (747) 332-2432

Chimney, Dryer Vent and Air Duct FAQ for Brooklyn Homeowners

Here are answers to the questions Brooklyn homeowners ask us most about chimney sweeping, inspections, repairs and liners, dryer vents, and air ducts. We've also covered what to expect when we visit: how to prepare, how long the work takes, how we keep your home clean, and how we reach the roof on rowhouses and apartment buildings. If your question isn't answered here, get in touch and one of our certified technicians will help.

How to Reach Us

The easiest way to reach us is the contact form on this website. Tell us which service you need and what you've noticed, such as smoke backing into the room, a smell from the fireplace, water stains near the chimney, or a dryer that takes longer than usual to dry a load. Photos help us prepare.

We'll follow up to confirm a time and ask any questions about access before we arrive. Please include:

  • Your address and building type, such as a rowhouse, brownstone, co-op or multifamily building
  • The service you need, or a description of the problem
  • How we reach the roof, and who to contact if a super or building manager holds the key
  • The days and times that work for you

FAQ

Frequently asked questions

How often should my chimney be swept?

The NFPA 211 standard calls for chimneys, fireplaces and vents to be inspected once a year. A yearly inspection shows whether soot and creosote have built up enough to need a sweep. If you use your fireplace often, expect to need sweeping more often than someone who lights a fire a few times a winter.

What is creosote, and why does it matter?

Creosote is a dark residue that forms when wood smoke cools and condenses inside the flue. It is flammable, and heavy buildup can catch fire inside the chimney. A sweep removes it, and an inspection shows how fast it is building up in your system.

My fireplace or boiler burns gas. Does the chimney still need service?

Yes. The yearly inspection called for in NFPA 211 covers vents and chimneys that serve gas appliances, not just wood-burning fireplaces. Gas exhaust can also damage a masonry flue over time, so it's worth having the chimney checked even if you never see soot.

When is the best time to schedule chimney work?

Late spring and summer are the easiest times to book, and they leave room for any repairs before cold weather. New York City's heat season runs from October 1 through May 31, so if your chimney serves a boiler, getting it checked before October helps avoid disruptions once the heat is running.

What are the different levels of chimney inspection?

Chimney professionals use three levels. Level 1 is for when nothing about the system has changed. Level 2 applies when the system changes, such as a new appliance or a switch of fuel, or when the home is sold. Level 3 is for reaching a hidden hazard, which means opening part of the chimney or building.

Do I need a chimney inspection when buying or selling a home?

A sale is one of the situations that calls for a Level 2 inspection. It gives buyers and sellers a clear picture of the chimney's condition, including areas that a basic visual check can't reach. We recommend scheduling it early so there's time to address anything we find.

Why would my chimney need a new liner?

A liner protects the masonry from heat and exhaust. When a New York City building converts its boiler from oil to gas, the chimney has to be evaluated as part of the work. A new liner is often needed because gas exhaust produces acidic condensate that can corrode a masonry flue. Cracked or deteriorated liners in older chimneys may also need replacement.

What are the signs my chimney needs repair?

Look for crumbling or missing mortar, loose bricks, white staining on the masonry, rust on the damper or firebox, and water stains on ceilings or walls near the chimney. Smoke backing into the room or a damper that won't open and close properly are also signs. We'll inspect the chimney and explain whether it needs repair, waterproofing or, in serious cases, rebuilding.

What's the difference between a chimney cap and a chase cover?

A chimney cap sits over the flue opening and keeps out rain, animals and debris. A chase cover is a metal panel that seals the top of a framed chimney chase, the boxed-in structure common with factory-built fireplaces. Both keep water out, and a damaged one can lead to leaks and rust.

Is chimney waterproofing worth it?

Water is one of the main causes of masonry damage, especially through repeated freezing and thawing in winter. Waterproofing treats the brick so it sheds water while still letting moisture escape. It works best on masonry in good condition, so we make any needed repairs first.

How do I know my dryer vent needs cleaning?

Common signs include clothes taking longer to dry, a dryer that feels very hot, a burning smell, or lint collecting around the outside vent opening. According to the U.S. Fire Administration, failure to clean is the leading factor contributing to clothes dryer fires in homes. Cleaning the lint trap helps, but lint still builds up inside the vent line.

Should I have my air ducts cleaned?

The U.S. EPA advises cleaning air ducts when there is substantial visible mold growth, vermin, or excessive dust and debris. It also says duct cleaning has not been shown to prevent health problems. We'll tell you honestly whether your ducts need cleaning. The EPA also recommends researching the process before responding to very cheap advertised offers and being careful with chemical treatments.

What should I do before you arrive?

Don't use the fireplace or wood stove for a day before your appointment so it's cool when we arrive. Clear a path to the fireplace, dryer or vents, and move nearby furniture and decorations out of the way. If we need roof access, arrange keys or let your super know we're coming.

How long does a visit take, and will it be messy?

Most sweeps and inspections take part of a morning or afternoon, while repairs, liner installations and rebuilding take longer. We'll give you a time estimate when we schedule. We lay down drop cloths, seal off the fireplace opening, and use vacuums designed to contain soot and dust, and we clean up before we leave.

What should I do with my pets during the visit?

Please keep pets in a closed room or crate away from the work area. Our equipment can be noisy, we may leave doors open while bringing tools in and out, and soot and debris aren't safe for curious animals. If that's hard to arrange, let us know ahead of time.

How do you reach the roof on rowhouses and apartment buildings?

Many Brooklyn rowhouses and apartment buildings have roof hatches, bulkhead doors or shared roofs, and access often runs through a building manager or super. Tell us when you book how the roof is reached and who holds the keys. If roof access isn't possible, we'll work from the fireplace or appliance side when we can and explain any limits.

Schedule a Chimney or Vent Inspection

Tell us what you are noticing, whether it is a smell, a leak, a slow dryer or simply that it has been a while. We will inspect, show you what we find, and give you a written price before any work begins.

Call (747) 332-2432 Request Service